Last updated: 5 August 2026
1. About this policy
ShailVac Engineers (“ShailVac”, “we”, “us”, “our”) operates the website shailvac.com. This policy explains what personal information we collect when you visit the site or contact us, how we use it, who we share it with, and the rights available to you under the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 with rules framed under it.
By using this website or submitting an enquiry, you agree to the handling of your information as described here.
2. Information we collect
Information you give us directly
When you fill an enquiry form, request a quotation, download a brochure, apply for a job, or subscribe to our newsletter, we may collect:
- Name and designation
- Company name and industry
- Business email address and phone number
- Location, city, or country
- Plant or process details you share with us, including capacity requirements, effluent characteristics, utility data, and drawings
- Resume, qualifications, and work history if you apply for a role
- Any other information you choose to include in a message
Information collected automatically
When you browse the site, our servers and analytics tools may record:
- IP address and approximate location derived from it
- Browser type, device type, and operating system
- Pages visited, time spent, and referring URL
- Date and time of access
3. Cookies and tracking technologies
We use cookies and similar technologies on this site. Cookies are small text files placed on your device that help the site function and help us understand how visitors use it.
Strictly necessary cookies
These keep the site secure and working correctly, including page loading, form submission, and load balancing. They cannot be switched off.
Analytics cookies: Google Analytics
We use Google Analytics 4, provided by Google LLC, to measure how visitors find and use the site. It sets cookies such as _ga and _ga_<container-id> to distinguish users and record session activity. The data collected includes pages viewed, session duration, device and browser type, traffic source, and approximate geographic location derived from a truncated IP address. This helps us improve site structure and content. Google’s practices are described at policies.google.com/privacy. You can opt out using the Google Analytics browser add-on at tools.google.com/dlpage/gaoptout.
Advertising and measurement cookies: Meta Pixel
We use the Meta Pixel, provided by Meta Platforms, to measure the performance of our advertising on Facebook and Instagram and to show relevant ads to people who have visited our site. It sets cookies such as _fbp and _fbc. It records events such as page views and form submissions and shares them with Meta, which may match this activity to a Meta account. Meta’s data policy is available at facebook.com/privacy/policy. You can manage ad preferences in your Meta account settings.
Advertising and measurement cookies: LinkedIn Insight Tag
We use the LinkedIn Insight Tag, provided by LinkedIn Corporation, to measure the performance of our LinkedIn advertising, understand which professional segments visit our site, and deliver retargeted ads. It sets cookies such as li_sugr, UserMatchHistory, AnalyticsSyncHistory, bcookie, and lidc. LinkedIn reports audience data to us in aggregate form only and does not identify individual visitors to us. LinkedIn’s privacy policy is available at linkedin.com/legal/privacy-policy. You can opt out of LinkedIn advertising cookies at linkedin.com/psettings/guest-controls/retargeting-opt-out.
Your control over cookies
Non-essential cookies are set only after you accept them through the consent banner shown on your first visit. You can change or withdraw your choice at any time through the cookie settings link in the site footer, or by clearing and blocking cookies in your browser settings. Blocking cookies may affect how parts of the site function.
Analytics and advertising cookies used on this site are typically retained between 30 days and 24 months depending on the provider and the cookie type.
4. How we use your information
We use the information collected to:
- Respond to enquiries and prepare technical proposals and quotations
- Assess process requirements and recommend suitable equipment
- Deliver requested brochures, case studies, and newsletters
- Process job applications
- Maintain records of business correspondence
- Measure website traffic and improve site performance, content, and user experience
- Measure the performance of our advertising and show relevant ads to visitors on Meta and LinkedIn platforms
- Meet obligations under applicable Indian law, including tax and record-keeping requirements
We do not sell your personal information.
5. Legal basis
We process personal information on the basis of the consent you give when you submit it or accept cookies, and for legitimate uses permitted under the Digital Personal Data Protection Act, 2023, including responding to a request you have voluntarily made and meeting legal obligations.
You may withdraw consent at any time by writing to us at the address in Section 13 or by changing your cookie settings. Withdrawal will not affect processing already carried out, and it may prevent us from continuing to serve your enquiry.
6. Sharing your information
We share personal information only where necessary, and only with:
- Group entities and manufacturing units involved in preparing your proposal or executing your order
- Service providers who host our website, deliver email, provide analytics, or support our CRM, bound by confidentiality obligations
- Advertising and analytics platforms, being Google, Meta, and LinkedIn, which receive website activity data through the tracking technologies described in Section 3
- Logistics, inspection, and installation partners where required for order execution
- Government or regulatory authorities, courts, or law enforcement where required by law
- Professional advisors such as auditors and legal counsel
Technical data you share with us, including process parameters, drawings, and effluent analysis, is treated as confidential business information and is not disclosed to third parties without your consent, except to the partners named above who need it to prepare your proposal. Such technical data is never shared with advertising or analytics platforms.
7. Transfer outside India
Google, Meta, and LinkedIn process data on servers located outside India. Where personal information is transferred outside India through these services, the transfer is carried out in line with the Digital Personal Data Protection Act, 2023 and the safeguards published by those providers.
8. Data retention
We retain personal information for as long as needed to serve the purpose for which it was collected, and afterwards for the period required under applicable Indian law for business, tax, and contractual records. Enquiry records are generally retained for the duration of the commercial relationship and for a reasonable period after it ends. Job applications are retained for up to twelve months unless you ask us to delete them sooner. Analytics data is retained according to the settings configured in Google Analytics, currently up to fourteen months.
9. Data security
We apply reasonable technical and organisational safeguards to protect personal information against unauthorised access, alteration, disclosure, or destruction. These include access controls, secure hosting, and internal handling procedures for confidential client documents.
No method of transmission over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security of data transmitted to the site.
10. Your rights
Subject to the Digital Personal Data Protection Act, 2023, you have the right to:
- Request a summary of the personal data we hold about you and how it is processed
- Request correction of inaccurate or incomplete data
- Request updating or erasure of your data
- Withdraw consent previously given, including cookie consent
- Nominate another individual to exercise these rights on your behalf in the event of death or incapacity
- Raise a grievance about how your data has been handled
To exercise any of these rights, write to us using the details in Section 13. We will respond within the timelines prescribed under applicable law.
11. Children
This website is intended for business users. We do not knowingly collect personal information from children below the age of eighteen. If you believe a child has submitted information to us, please contact us and we will delete it.
12. Third party websites
Our site may link to third party websites, including social media pages, partner sites, and industry portals. We are not responsible for the privacy practices or content of those sites. Please read their policies before sharing information with them.
13. Contact and grievance redressal
For questions, requests, or complaints regarding this policy or your personal data:
ShailVac Engineers
704, Rajhans Montessa, Dumas Road, beside Le Meridien Hotel, near Airport, Surat, Gujarat 395007, India
Email: info@shailvacgroup.com
Phone: +91 81288 34834
If you are not satisfied with our response, you may escalate the matter to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.
14. Changes to this policy
We may update this policy to reflect changes in our practices or in law. The revised version will be posted on this page with an updated date. Continued use of the site after an update means you accept the revised policy.